During a recent piece of work to share some project management hints and tips I found a few great lines from businessballs.com that you might want to consider when initiating your own change projects.
•Always inform, involve and agree support from people within system (including internal within your business and in the wider environment and processes)
•Understand where you/the organisation is at the moment
•Understand where you want to be, when, why, and what the measures will be for having got there
•Plan development towards the above in appropriate, achievable measurable stages
•Communicate, involve, enable and facilitate involvement from people, as early and openly and as fully as is possible.
Inevitably there is much work involved in turning these principles into reality, but following these few rules can help you to lead and manage change well and reduce inefficiency in the way you deliver change.
Do you agree? Or are there other tools and techniques that you would recommend?